Privacy policy
Welcome to Duvinar. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information:
When you make a purchase or attempt to make a purchase, we collect information such as your name, billing address, shipping address, payment details, email address, and phone number.
b. Non-Personal Information:
We automatically collect certain information about your device and browsing activity, such as your IP address, browser type, and pages visited.
c. Cookies:
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze traffic patterns.
2. How We Use Your Information
We use your personal data to:
- Process and fulfill your orders
- Communicate with you about your purchase or inquiries
- Improve our website and customer experience
- Send marketing emails and promotional offers (only with your consent)
- Prevent fraud and ensure secure transactions
3. Sharing Your Information
We respect your privacy and will never sell or rent your information.
However, we may share data with trusted third parties who help us operate our business, such as:
- Payment processors (to securely process payments)
- Shipping and logistics partners (to deliver your orders)
- Analytics and advertising providers (to improve our marketing and services)
These partners are obligated to keep your information secure and use it only for the services they provide.
4. Data Security
We use appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. All transactions are processed through secure payment gateways and are encrypted for your protection.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (for example, for tax and accounting purposes).
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors. If you believe a child has provided us personal information, please contact us to remove it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:
📧 Email: contactduvinar@gmail.com
🏢 Address: Duvinar, Al Quoz 4, 309, Al Wasl, Dubai, United Arab Emirates